We are a brand born of a love for the beauty of restraint in design, the inherent grace of feminine strength, and the necessity to treat our environment and each other with love and respect.
We are a brand born of a love for the beauty of restraint in design, the inherent grace of feminine strength, and the necessity to treat our environment and each other with love and respect.
Have a DELIVERY Question? We’ve Got the Answer!
Dello Mano's Nationwide Delivery Service ensures that recipients can indulge in the exquisite flavors of our handmade artisanal Luxury Brownies and Gift Baskets, Hampers, no matter where they are in the country.
Delight in our luxurious range of brownies and beautifully curated gift hampers, all thoughtfully created with the finest ingredients and attention to detail.
Experience the indulgence of Dello Mano's creations, delivered right to their doorstep, making every moment even more special. Treat your loved ones or surprise friends or business associates with the unparalleled taste of luxury and care, now conveniently available for nationwide delivery.
Please note we do not deliver cakes Nationwide - there are available for Delivery Brisbane, Gold Coast and the Sunshine Coast only.
Our Nationwide Delivery Service brings the gourmet experience to recipients, offering a delightful array of luxury brownies and meticulously crafted gift hampers.
Recipients can relish in the rich and irresistible flavors of our artisanal brownies, each bite crafted with passion and expertise.
Elevate your gifting gestures with our thoughtfully designed gift hampers, sure to bring smiles to any occasion.
Please note that while our nationwide delivery includes brownies and gift hampers, our cakes are exclusively available for delivery to Brisbane, Gold Coast, and Sunshine Coast areas.
Learn more about our Dello Mano Delivery policy here.
Discover how Dello Mano's Brownie Delivery brings the enchantment of handcrafted luxury brownies to your loved one's doorstep. Our carefully perfected brownies are a delightful treat, perfect for making their special moments even more memorable.
To surprise someone with our delectable brownies through delivery, follow these simple steps:
1. Pick Their Favorite Brownies: Explore our selection of exquisite Luxury Brownie flavour collection, meticulously created using the finest ingredients and utmost care.
2. Provide Their Delivery Address: Share the recipient's address, ensuring that our mouthwatering brownies reach them no matter where they are in the country.
3. Add a Personal Touch
Make it uniquely theirs by including a heartfelt message or choosing from our additional gifting options, creating a truly cherished experience.
4. Securely Complete the Order:
Review the order details and proceed through our secure checkout process, knowing their information is in safe hands.
5. Stay Updated on Delivery:
Receive a confirmation of the order along with tracking details to follow the brownies' journey to their doorstep.
6. Share the Joy:
Once the brownies arrive, they can savor the luxurious flavors themselves or share the delight with friends and family, turning each bite into a moment of pure happiness.
Experience the magic of Dello Mano's premium brownies delivered directly to your recipient, adding a touch of opulence and sweetness to every occasion.
Discover the effortless elegance of Dello Mano's cake delivery service, meticulously tailored to bring the artistry of our exquisite cakes to your doorstep or the doorstep of your cherished recipient. Whether it's a personal indulgence, a joyous birthday celebration, or a heartfelt gift, our handcrafted cakes stand as a symbol of unparalleled quality and taste.
To orchestrate a seamless cake delivery, follow these user-friendly steps:
1. Select Your Ideal Cake:
Delight in our diverse range of artisanal cakes, each a masterpiece of flavor and design, catering to a spectrum of special occasions.
2. Choose the Desired Delivery Address:
Provide the delivery address, ensuring a flawless arrival of the cake.
Please note that this exclusive cake delivery service is available solely in the locales of Brisbane, Gold Coast, and Sunshine Coast.
3. Personalise Your Cake by including a heartfelt message, infusing your gift with unique sentiment.
4. Effortless and Secure Checkout:
Navigate through the seamless checkout process, where your information is handled with utmost confidentiality and security.
5. Stay Informed with Real-Time Tracking:Relish the convenience of an order confirmation, along with comprehensive tracking details that allow you to follow the cake's journey to its destination, ensuring you remain well-informed throughout.
6. Celebrate and Relish:
Upon the cake's arrival, revel in a moment of sheer delight as you savor a slice of artisanal perfection. Whether it's a personal moment of indulgence or a shared experience, our cakes are meticulously crafted to transform ordinary moments into extraordinary memories.
Embark on an extraordinary experience with Dello Mano's exceptional cakes, meticulously delivered to your doorstep or exclusively to residents of Brisbane, Gold Coast, and Sunshine Coast. Elevate your celebrations with a touch of luxury and the enchantment of tailor-made elegance.
Absolutely, Dello Mano offers the convenience of scheduling a specific delivery date for your order.
We understand that timing can be crucial for special occasions and thoughtful surprises. When placing your order, you can choose the exact date you'd like the delivery to take place.
Here's how you can schedule a specific delivery date:
1. During Checkout:
As you proceed through the checkout process, you'll encounter an option to select the preferred delivery date.
2. Choose Your Date:
Pick the exact date you want the delivery to occur ( we donot deliver on weekends or public holidays). This allows you to plan ahead and ensure your gift or treat arrives precisely when you intend it to.
3. Confirmation:Once you've selected the desired delivery date and completed the checkout process, you'll receive a confirmation with all the details, including the scheduled delivery date.
Please note that delivery slots may be subject to availability, so we recommend placing your order in advance, especially during peak periods or for specific events.
Whether it's a birthday surprise, an anniversary, or any other meaningful occasion, Dello Mano is dedicated to making your experience as tailored and memorable as possible.
Dello Mano's delivery service is available Monday to Friday, ensuring that you can enjoy our delectable treats and gifts at your convenience.
It's important to note that while we do not offer weekend deliveries, we've got you covered for those special occasions. Our cakes and brownies, crafted with genuine ingredients and without any fillers, hold their exceptional quality when stored in the fridge.
So, if your delivery arrives on a Friday, rest assured that your treats will remain fresh and perfect for weekend events.
Experience the unmatched taste and quality of Dello Mano's creations, expertly made for your enjoyment. Delight in our weekday delivery service and elevate your celebrations with the luxurious flavors that only Dello Mano can provide.
No, there is no minimum order requirement for our Nationwide Delivery service at Dello Mano. We believe that every indulgence, no matter the size, deserves the same attention to detail and exceptional taste that defines our brand.
Whether you're treating yourself to a single luxury brownie or surprising someone special with a small gift, our Nationwide Delivery is here to cater to your needs. Experience the joy of Dello Mano's artisanal creations, conveniently delivered to your doorstep, without any restrictions on order size.
Indulge in the luxury of Dello Mano's treats, without worrying about order minimums. Every bite is an opportunity to savor the unparalleled flavors that make us truly exceptional.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.
At Dello Mano, our delivery fee is calculated based on a few factors to ensure fairness and transparency in every transaction. The fee takes into account the delivery location, the size of your order, and the delivery method you select.
Here's a brief overview of how the delivery fee is determined:
1. Delivery Location:
The distance between our bakery and the delivery address plays a role in calculating the delivery fee. Different areas may have varying fees based on the logistics involved.
2. Order Size:
Larger orders may incur a slightly higher delivery fee to cover the additional packaging and handling required.
3. Delivery Method:
We offer various delivery options, including standard and expedited, each with its associated cost. The chosen method influences the delivery fee.
To determine your delivery cost, simply proceed to the checkout page of our website and you'll see a list of delivery costs before you finalise your order.
Rest assured, our goal is to provide you with a convenient and reliable delivery service, ensuring your Dello Mano treats reach you or your recipient in perfect condition.
Experience the unmatched taste of our artisanal creations with the added convenience of our delivery options.
We're delighted that you're considering Dello Mano for your cake needs, although we want to clarify that our cake delivery service is currently limited to Brisbane, Gold Coast, and Sunshine Coast areas. However, we've designed our Nationwide Delivery service to bring you the joy of our luxury brownies and curated gift hampers, available for delivery across the country.
While we can't deliver cakes nationwide at this time, you can still enjoy the exceptional taste and quality of Dello Mano's offerings through our brownies and gift hampers. We apologise for any inconvenience and appreciate your understanding as we strive to provide the best possible experience for our valued customers.
Discover the delight of Dello Mano's treats available for nationwide delivery and experience the luxury that sets us apart. Whether it's brownies or thoughtful gift hampers, we're here to make every moment a little sweeter.
At Dello Mano, we take great care to ensure that our cakes arrive at their destination in pristine condition, ready to be enjoyed. Our cake packaging is designed with both protection and sustainability in mind, reflecting our commitment to quality and the environment.
Here's how our cakes are meticulously packaged for delivery:
1. Sturdy and Eco-Friendly Box:
Each cake is placed in a sturdy, environmentally friendly, non-waxed box. This box is chosen to be durable and kind to the environment, showcasing our dedication to sustainable practices.
2. Chilled Delivery:
To provide an extra layer of protection during transit, our cakes are transported door to door in refrigerated couriers.
3. Careful Handling:
Our team takes great care in handling the cakes, ensuring they are securely placed within the transport box to prevent shifting during delivery.
By utilizing this comprehensive packaging approach, we ensure that your cake maintains its beauty and flavor from our bakery to your doorstep. Our commitment to delivering excellence extends to every aspect of the process, ensuring that your Dello Mano cake arrives as a delectable masterpiece, ready to be savored.
Experience the joy of receiving a perfectly packaged cake delivery from Dello Mano, crafted with love and attention to detail.
Your satisfaction is our top priority at Dello Mano. In the rare event that you encounter any issues with your cake or brownie delivery, we're here to assist you promptly and effectively. Our dedicated customer service team is ready to address your concerns and ensure your experience is nothing short of exceptional.
Here's what to do if you encounter any issues:
1. Direct Customer Service Line:
Reach out to us without hesitation by calling our direct customer service line at 1300 033 467. Our friendly and knowledgeable customer service extraordinaires are available to assist you.
2, Discuss the Issue:
Share the details of your concern with our team. Whether it's a question about the delivery process, the condition of your order upon arrival, or any other matter, we're here to listen and provide solutions.
3. Swift Resolution:
Rest assured that we will work diligently to address your issue and find a suitable resolution. Your satisfaction is our priority, and we are committed to ensuring your Dello Mano experience is a positive one.
4. Feedback and Improvement:
Your feedback is invaluable to us. We appreciate your input as it helps us continually improve our services and offerings.
At Dello Mano, we take pride in delivering not only delectable treats but also exceptional customer service. If you encounter any challenges, please don't hesitate to contact us. Your happiness and enjoyment of our cakes and brownies are of utmost importance to us.
With our customer-centric approach, all our deliveries automatically come with a pre-approved "Authority to Leave," a seamless process where you simply acknowledge our terms and conditions during checkout. This grants our skilled courier drivers permission to leave your cake at a location of your choosing if you're not available to receive it in person.
Rest assured, our courier drivers are experts at identifying safe and secure spots to leave your parcel. Your cake will find a protective haven, whether it's on your porch, tucked away in your garage, or with a trusted neighbor. However, should our courier driver determine that no suitable spot exists, your cake will be returned to us. We understand this can be less than ideal, as it may incur a redirection fee and could result in a delayed return.
To ensure your cake experience is as delightful as the treats themselves, we recommend a couple of strategies:
1. Personal or Work Address:
Consider having your cake delivered to your work address, where you can personally receive it, ensuring its safe arrival. Alternatively, arranging for someone to be at home during the delivery window can also prevent redirection fees and potential delays.
2. Timely Acknowledgment: During checkout, make sure to read and acknowledge our terms and conditions for the "Authority to Leave" option. This straightforward step ensures a smooth delivery process.
Savor the freedom and simplicity of our "Authority to Leave" service, and relish each bite of your cake without worry. We're dedicated to making your cake moments memorable and effortless, so you can focus on enjoying the sweetness life has to offer.
Absolutely! We value the personal connection with our customers, and our dedicated customer service team is here to assist you. If you have any questions, inquiries, or need assistance with your order, you can reach out to us directly.
Here's how you can connect with a real customer service person:
Call Our Customer Service Line:
Dial our customer service line at 1300 033 467 during our operating hours from 7 am to 5 pm. Our friendly and knowledgeable team is here to provide the support you need and ensure your experience is smooth and enjoyable.
Whether you have questions about our products, need help with an order, or want to share your feedback, we're just a phone call away. Experience the personal touch of Dello Mano's customer service, dedicated to making your interaction with us exceptional.
At Dello Mano, we understand that life can get busy. All of our deliveries are automatically sent with Authority to Leave.
Our "Authority to Leave" policy is designed to ensure a smooth and convenient delivery experience for you. Here's how it works:
If no one is home at the time of the cake or brownie delivery:
1. Safe Delivery:
Our driver will use their discretion to find a safe and secure spot to leave the package, ensuring it remains protected until you're able to retrieve it.
In the event that a safe place isn't available, the driver will return the package to us.
3. Redirection Fee:
If a package is returned, a new delivery fee will be charged for redirection.
To prevent any inconvenience or additional costs, we recommend considering these options:
Work Address:Have the delivery sent to a work address where someone will be available to receive the package.
Recipient Availability:Ensure the recipient or someone reliable will be present at the provided delivery location.
Our goal is to make your cake or brownie delivery experience as seamless as possible. By providing flexibility and options, we aim to deliver happiness and indulgence to your doorstep, hassle-free.
While we are dedicated to delivering exceptional experiences, our cake and brownie deliveries are currently limited to weekdays. We do not offer weekend deliveries for our delectable treats.
However, here's a delightful tip: If your delivery arrives on a Friday, you're in for a treat! Our carefully crafted cakes and brownies are made with the finest ingredients, ensuring they retain their exceptional quality. When delivered on a Friday, they are perfectly suited for weekend events and celebrations. So, even though we don't deliver on weekends, our products are designed to be enjoyed seamlessly over the weekend when delivered on a Friday.
Please keep this in mind when planning your orders, and consider our weekday delivery options to ensure your treats arrive just in time for a weekend of indulgence. Experience the taste of Dello Mano's luxury, available throughout the week for your enjoyment and weekend festivities.
Our commitment to timely and reliable delivery means that our standard delivery hours typically fall between 9:00 AM and 5:00 PM, from Monday to Friday. While we make every effort to ensure your order is delivered within this timeframe, it's important to understand that certain factors, such as unexpected events during transit, may occasionally necessitate some flexibility.
As we partner with trusted couriers for our deliveries, it's challenging to provide an exact delivery window. However, rest assured that our team is dedicated to ensuring your order arrives promptly and in impeccable condition. Your satisfaction is our priority, and we're here to provide you with a seamless and delightful experience.
Experience the convenience of our standard delivery hours, allowing you to savor the luxury of Dello Mano's treats on weekdays, from morning until late afternoon. Enjoy the anticipation of receiving your order and the exquisite flavors that await you.
No, we do not deliver to post office boxes. We take pride in ensuring the quality and freshness of our delicate, sensitive, and perishable products, such as brownies, cakes, and gift hampers. As a result, we utilise trusted courier services for our deliveries to ensure that your order arrives in the best possible condition, directly to your designated address.
While we do not deliver to post office boxes, our commitment to excellence remains unwavering. We strive to provide you with a delightful experience, ensuring that the luxury and indulgence of Dello Mano's creations reach you or your chosen recipient in perfect form, ready to be enjoyed.
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