Dello Mano Brownie FAQs - Ordering, Gifting, Delivery & Storage

At Dello Mano, we’ve been baking Australia’s best brownies since 2006 lovingly handmade in small batches using premium Belgian chocolate, real butter, and no preservatives. Whether you're buying for yourself or gifting across the country, our brownies are crafted for maximum flavour, texture, and shelf life. Below you'll find the most common questions about our brownies from delivery and dietary info to why we believe handmade is the new luxury.


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📦 Buying & Delivery

Can I buy brownies online?

Yes, you can buy brownies online for delivery Australia-wide. We offer a full range of gift boxes, hampers, and specialty brownies for all occasions.

Do you deliver brownies across Australia?

Yes, we offer nationwide brownie delivery. All orders are tracked and securely packed to arrive in perfect condition, with optional gift messages included.

What’s the best time to order brownies for interstate delivery from Brisbane?

To receive your brownies via next-day delivery to most Australian capital cities, we recommend placing your order by 11am the day before. Our brownies are sent via overnight air courier, and while most deliveries arrive on time, we suggest allowing 2 days for delivery if your gift is date-critical — just to provide a buffer in case of delays.

Remote or regional interstate areas may take an extra day in transit. Not to worry - our brownies are foil-wrapped, sealed in luxury gift boxes, and designed to stay perfect. Simply pop them in the fridge when they arrive.

Can I get same-day pickup or click & collect?

Yes, you can click & collect or pick up handmade brownies in-store at our Brisbane locations. We also serve last-minute gifts and walk-in orders.

Where can I visit Dello Mano in person?

You can visit us in-store to explore our full brownie range and meet the team behind the craft. Check our food gifts to take home if you're visiting Brisbane.

Can I travel with brownies or take them home from Brisbane?

Yes, Dello Mano brownies are individually foil-wrapped and sealed in our luxury gift boxes, making them ideal for travel. Whether you’re flying domestically or internationally, our brownies pack beautifully in carry-on or checked luggage and stay fresh for weeks when refrigerated. They make wonderful edible souvenirs or thoughtful gifts from your Brisbane visit.


🧁 Storage, Shelf Life & Freshness

How long do Dello Mano brownies last?

Our brownies are made to last. Individually foil-wrapped and packed in our luxury gift boxes, they stay in excellent condition for weeks when stored in the fridge. Thanks to generous amounts of Belgian chocolate and real butter, they age beautifully often tasting even richer after a day or two. We don’t use preservatives, just premium ingredients. For best results, refrigerate in original packaging and enjoy at room temperature.

Do Dello Mano brownies retain their flavour over time?

Yes, our brownies are crafted to retain their signature fudgy texture and bold flavour for weeks in the fridge. Each piece is individually wrapped and sealed for lasting enjoyment.

Do they need to be refrigerated?

We recommend refrigerating for best shelf life. If gifting or enjoying within a couple of days, they’ll hold well at room temperature, however, refrigeration helps preserve the richness and they are best kept and enjoyed at refrigeration temperature. 


🌱 Dietary Options

Do you have gluten-friendly brownies?

Yes, our gluten-friendly brownies are made without gluten ingredients, but they’re not certified gluten-free. If you or your gift recipient has coeliac disease or any sensitivity to gluten, we advise not to consume our products, as our kitchen handles wheat and gluten-based ingredients.

Do you offer vegan brownies?

Yes, we make vegan brownies that are rich, fudgy, and 100% plant-based. Please note, our kitchen uses animal products and while we take care, cross-contact is possible.


🎁 Gifting & Occasions

Are brownies a good gift?

Absolutely. Our brownies are beautifully boxed and handmade with care perfect for birthdays, thank-you gifts, or just because. Explore our Brownie Collection or check out our Corporate Gifting options to learn how handmade can transform your business gifts from transactional to truly thoughtful.

Do you include gift messaging?

Yes, all online orders include a custom gift message option at checkout. We handwrite your message on a beautiful gift tag at no extra cost.


🥇 About Our Brownies

What makes Dello Mano brownies different?

We’ve dedicated nearly two decades to perfecting the art of handmade brownies. Every small batch uses real Belgian chocolate, farm-fresh butter, and traditional slow baking methods. Our brownies are individually wrapped, beautifully boxed, and delivered Australia-wide. We were pioneers of the Australian luxury brownie market inspiring a wave of imitations but our unwavering commitment to craft and quality sets us apart. We’re proud to be the original and best.

What does "small batch" mean?

We bake in small batches using hands-on techniques to ensure quality, flavour, and texture. It’s the opposite of industrial baking each tray is watched, checked, and wrapped with care. This approach means consistency, authenticity, and soul in every bite.

Why are small batch brownies better?

Because they’re more carefully crafted, with better ingredients, richer flavour, and unique character. They’re handled with real care, not pumped out on a conveyor. That’s why they’re the heart of handmade food as the new luxury.


🔍 Troubleshooting & Tips

What if my brownies arrive and I’m not home?

Don’t worry our brownies are foil-wrapped and insulated. If no one is home, couriers will leave them in a safe place. You can also add delivery instructions at checkout or opt for Click & Collect if you prefer.

Can I freeze the brownies?

Yes, for longer storage, brownies can be frozen. We recommend placing the original sealed pieces in an airtight container and defrosting at room temperature for best texture.


❓ Still Have Questions?

We’re happy to help contact our team at orders@dellomano.com.au or visit us in-store.

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